With the exception of the Pixel, Google doesn't have this kind of direct relationship with its customers.
And with i OS 11, Apple has added the ability to edit Live Photos, send payments to friends in the Messages app and organize files via a proper Files app (which is way overdue considering that Android has had files access from the start).
and Pixel 2, the Samsungs, LGs and HTCs of the world have to jump through more hoops to bring you the latest version of Google's OS, including carrier certification.
When you have a problem with your Android phone, you can try finding a solution on online forums or calling your carrier.
But with the i Phone, you can tap into a vast database of useful help articles on Apple's website, get help via live chat or schedule an appointment at an Apple Store Genius Bar.
Thanks to i Cloud keeping everything in sync, you also have easy access on your Mac to the photos you take on your i Phone, as well as any notes or documents you create.